Field Support Services
Our Field Support Specialists are committed to working with the mine site personnel to secure high-quality results on each installation, maintenance, or improvement activity required on the field.
Installation services
Our Field Support Specialists are prepared to supervise and conduct systems installations. During the installations process of our systems, we secure the installation are carried out to the higher standards, conducted under the required safety standards from the mines, and especially that the outcome is a system providing the required performance from day 1.
On-site Support Services
Our support programs are built to generate an effective connection channel to our group of experts that can guide, supervise, or perform the required maintenance in the field.
Services provided secure the best performance of our solutions by providing on-site training to the mine staff, software or hardware improvements or upgrades, and end-user certified training.
Our support services are flexible and can be adjusted to the customer’s needs, covering yearly, monthly, or daily visits to our systems.
Benefits and Features
- Protect critical assets by maintaining hardware and software systems; ensure all systems are always up-to-date.
- Maximize performance by reducing downtime and increasing performance levels of every system.
- Improve operational performance by securing the systems provide actionable information on time.
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